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Safaricom partnered with Nairobi Metropolis County on Thursday to digitize county companies and operations. Below the partnership, Safaricom will develop and help the “My Nairobi App” as a part of the “My Nairobi” hub that gives digital companies and citizen engagement.
“This My Nairobi Hub will permit us to supply higher companies to the folks of Nairobi. It affords a one-stop-shop for Nairobi County residents and guests to entry companies with a number of functionalities, together with making funds. Our partnership with Safaricom will usher in a greater expertise not solely in income facets but additionally in real-time communication,” mentioned Nairobi County Governor Sakaja Johnson.
The “My Nairobi” hub may even be obtainable by different digital channels, together with on the M-PESA Tremendous App, a web site and thru a USSD shortcode for function telephone customers. The middle may even embody an engagement channel often called “Bonga na Sakaja” which is able to permit Nairobi residents to work together with the county and share suggestions to enhance companies.
“Digitalization and know-how have nice potential to remodel county companies, offering residents with higher comfort and native governments with extra environment friendly operations and elevated income assortment. We’re delighted to associate with Nairobi Metropolis County to develop the ‘My Nairobi App’ and digitize their companies and operations, which is able to enhance service supply at an inexpensive price,” mentioned Peter Ndegwa, CEO of Safaricom.
Along with the “My Nairobi” hub, Safaricom will assist the county design digital channels, combine the county’s backend companies and develop a cost gateway and infrastructure to make sure excessive availability of companies.
Safaricom may even present the county with voice and information options, together with a “closed consumer group” that gives discounted charges for calls between workers. Different options to be offered embody income assortment, parking administration options, and inexperienced credit by Digifarm.
The partnership may even see the county profit from options to offer healthcare for low-income residents and higher integration with its different companions such because the Kenya Medical Provides Authority.
Different options within the partnerships embody sensible water programs below the sensible metropolis initiative, WiFi hotspots in low-income settlements and round bus stops, an built-in parking and site visitors administration answer, and a catastrophe restoration website. for the county.
The partnership will span the following two years with Safaricom offering “My Nairobi Hub” and different digital options as a value-add for the county, freed from cost.
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Safaricom, Nairobi County Partner To Digitise County Services With My